Privacy Policy

Effective Date: 01/06/2025
Number One Windows and Doors – Christchurch, New Zealand

At Number One Windows and Doors, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us online or in person.

1. What Information We Collect

We may collect personal information from you when you:

• Contact us via our website, phone, or email
• Request a quote or book a consultation
• Purchase our products or services
• Subscribe to our newsletter (if applicable)

This information may include:

• Your name
• Email address
• Phone number
• Residential or business address
• Details about your project or property
• Any other information you choose to provide

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Schedule and carry out installations
• Send invoices and manage payments
• Improve our services and customer experience
• Send you updates, offers, or newsletters (if you opt in)

We only collect personal information necessary for the above purposes and do not use it for any unrelated activities without your consent.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Trusted third-party contractors and suppliers involved in fulfilling your order
• Our accountants or legal advisors, if required
• Law enforcement or government bodies, where required by law

All parties we work with are expected to protect your data in accordance with New Zealand privacy laws.

4. How We Store Your Information

We take reasonable steps to protect your personal information from loss, unauthorised access, or misuse. Your data may be stored securely in both digital and physical formats.

We retain your information only as long as needed for business or legal purposes, after which it is safely disposed of or anonymised.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent to marketing communications at any time
• Request deletion of your personal data, where legally applicable

To exercise any of these rights, please contact us using the details below.

6. Website Analytics and Cookies

Our website may use cookies or third-party tools like Google Analytics to improve functionality and understand user behaviour. Cookies do not store personally identifiable information and can be disabled via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. We encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Number One Windows and Doors
(03) 599 9146

sales@numberonewindows.co.nz